Privacy Policy

PRIVACY POLICY

At Home Living, the Furnishing division of Amar Hardware Limited, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you shop with us online through www.homeliving.co.ke.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, delivery address, and payment details.
1.2 Non-Personal Information: We collect data such as your IP address, browser type, and browsing behavior to improve the functionality of our Website.

2. How We Use Your Information

2.1 To Process Orders: Your personal information is used to confirm and deliver your purchases.
2.2 To Improve Customer Experience: We use browsing data to enhance our Website’s performance and tailor our services to your needs.
2.3 Communication: We may use your contact information to provide updates on your orders, promotions, or respond to inquiries.
2.4 Legal Compliance: We may use your information to comply with applicable laws or enforce our Terms and Conditions.

3. Data Protection

3.1 Secure Transactions: Your payment details are processed through trusted third-party providers and are encrypted to ensure security.
3.2 Restricted Access: Only authorized personnel have access to your personal information, and we ensure it is stored securely.

4. Sharing of Information

4.1 Third-Party Service Providers: We may share your data with logistics partners to deliver your order and payment processors to complete transactions.
4.2 Legal Obligations: We may disclose your information when required by law or to protect our rights.

5. Your Rights

5.1 You have the right to access, update, or request deletion of your personal data. To do so, contact us via the details below.
5.2 You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

6. Cookies

6.1 Our Website uses cookies to improve your browsing experience. Cookies help us remember your preferences and provide personalized content. You can disable cookies through your browser settings.

7. Changes to the Privacy Policy

Home Living reserves the right to update this Privacy Policy. Any changes will be posted on this page, and significant updates will be communicated via email or Website notifications.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us:

    • Calls: 0712 971 691 / 0737 774 175 / 0780 999 940
    • WhatsApp: 0712 971 691 and 0780 999 940
    • Email: info@homeliving.co.ke
    • Website: homeliving.co.ke
    • Address: P. O. Box 2286 – 40100, Home Living Showroom, Kisumu, Kenya

Thank you for trusting Home Living. Your privacy is our priority.